Kijabe Hospital - Quality Healthcare with Compassion
0709728200 Kijabe

Patient Satisfaction Survey

Your continuing honest feedback and support help us provide excellent compassionate healthcare to God's glory.

Please select appropriately what best describes your experience (only where you were served) in the following service points:

Service Point Excellent Good Average Poor Very Poor
Security
Customer care reception
Registration
Triage
Doctor(s) care
Nursing care
Wards (inpatient)
Operation room
Physiotherapy
Nutrition
Pathology
Eye clinic
CCC
Billing Cashier
Laboratory
Ultrasound/X-ray/ CT Scan
Admissions office
Pharmacy
Spiritual care
Discharge process

Please complete this part about your experience at Kijabe Hospital:

Statement Strongly Agree Agree Neutral Disagree Strongly Disagree
My concerns were well addressed
Received enough attention/care from the nurses
Was involved in decision making regarding my care at the facility
Nurses paid attention when I needed help
Doctors paid attention when I needed help
Doctors and Nurses communicated in a language I could understand
Would recommend Kijabe Hospital to my Friends and loved ones

Would you want us to contact you in the future about your feedback?